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I NEED HELP, Springboard won't charge

     We bought a springboard a few years ago, Now I had the original charger and it stop charging after a while. We bought a new charger and it was working great and it stopped charging as well, what...

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No stock recovery option after G2 Kit Kat update

As the title says after I received the Kit Kat 4.4.2 update on my T-Mo G2 there is no longer an option to access the stock recovery. No hardware or and command has yet to be found that grants us...

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Caller hears when I'm texting during a call

How do I stop the person I'm talking to on the phone, from hearing that I'm texting or going through menus? It seems like it only happens when they're put on speakerphone Thanks,ddwood

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Re: Why is my GPS not locking in on me correctly?

Yes I do, and an otter box at that, but I have thought of that and have taken it off when I was really using the gps to help me navigate somewhere. See I don't know if maybe I'm expecting too much out...

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Re: Please HELP ME!!! Australian Customer :(

I don't know I assume T-Mobile Australia but I was told its only an American Company. And I haven't found an Australian T-Mobile Service. I don't know what to do.

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Re: Tmobile's new $40 simple starter plan

I was with t-mobile for almost 12 months $100 simple choice plan and left on April 4th due to one of my kid relocated to area where there is sparse or let's say no t-mobile service. So, now I am with...

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Re: Online Refill Not Working

Tried three different browsers on two computers from two locations. The problem is on your end. Let's hope no one needs to reach..... Say their sick parents tonight!!!!!

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Re: Online Refill Not Working

Point of clarification..... I'm trying to use the one time refill online to help my son-in-law out. His mother has cancer and needs to reach him. We are very disappointed in t-mobile for failing so...

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Re: Device Trade In?

Ok, so this is what the problem is. This is a big problem.  Apparently the order is not showing on my account. The order number isn't attached to this account, which is weird because it shows the right...

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Re: Device Trade In?

Also I would like to add that: 1. When I go to: http://secure-checkout.t-mobile.com/orderstatus and I put in my order number and other information the order shows as:  We received your electronic...

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leaving tmobile

I've never had cell phone service with anyone but T-Mobile (since they were voicestream) but will be looking for a new carrier sooner than later after a very bad experience. What is involved with...

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How do I fix the wifi calling issue

When ever I dial a number on wifi it does not ring at all it just drops, do you guys need a video to show what I mean

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Re: How do I fix the wifi calling issue

Your call does complete though right?

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voice mail issues

Sooooo my voice mail is now in Spanish and when I call I have no idea what number to push. Someone walk me through to correct this.

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Re: Trouble getting an unlock code

Well I have been with them for about 11 years and mostly happy.With the unlock policy it is pretty clear.They have that policy online that explains that.Even though buying a phone with a prepaid kit,...

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Re: Misinformed reps?

Did you get the phone from a store and request one that had it?Maybe the rep wasn't clear about it if you didn't request it for each phone.Either way, if he has WiFi, have if sign up for a Google voice...

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added a new line but didn't receive the phone

I recently added a new line on my account for my mom. I had it ship to her house but she never receive it the tracking number said it was was delivered. I called 611 and they keep transferring me to...

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Can i purchase Samsung Galaxy S4 Active Blue Unlocked w/payment plan?

Can i purchase Samsung Galaxy S4 Active Blue Unlocked w/payment plan?

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Re: LG G2 Text Message Backup

Samsung UI is too large and unrefined.  They said they'll refine it, but last 2 devices they released TW got bigger.  They still haven't fixed bugs for developers since the S2 was release about touchwiz.

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Re: Can i purchase Samsung Galaxy S4 Active Blue Unlocked w/payment plan?

You couldn't purchase it with the Equipment Installment Plan from T-Mobile, if that is what you are asking.  It's not a T-Mobile phone.

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